General terms and conditions of business

GENERAL TERMS AND CONDITIONS (TERMS AND CONDITIONS)

Mindful Life Berlin is a brand of Mindful Life Berlin – Yoga and Fitness Studio UG (limited liability)

§ 1. Services, house rules

1.1 The most current version of the house rules applies. Mindful Life Berlin reserves the right to make changes to the house rules without the consent of the customer, as long as this does not affect the essence of these general terms and conditions and the customer is not unreasonably disadvantaged.

1.2 In order to use the services of Mindful Life Berlin, the customer must be of legal age. If you have not yet reached the age of majority, you must present a written consent form from a legal guardian in order to be able to use Mindful Life Berlin's range of services.

1.3 Course lessons and individual sessions can be booked via the online booking system on the website at www.mindfullife-berlin.com. A course visit can only be guaranteed after pre-registration via the online booking system. If a course is already fully booked, there is no entitlement to a refund of the course fee or membership fee.

1.4 Courses, individual sessions, workshops/events and memberships are personal and cannot be transferred.

1.5 Mindful Life Berlin reserves the right to close on all public holidays and up to a further 14 days per year due to operational requirements, without the customer being entitled to a refund of course or membership fees. The relevant dates will be communicated to the customer well in advance.

1.6 Users of Mindful Life Berlin can purchase tickets to attend individual or multiple courses. These cards only entitle you to book course lessons. Workshops are not included here. The validity of the cards is 1, 3, 6 or 12 months from the date of purchase. Unused course hours expire after the above-mentioned term. There will be no refund for unused course hours.

1.7 Appointments for private lessons or personal training can be requested and arranged via email to hello@mindfullife-berlin.com

1.8 Mindful Life Berlin reserves the right to cancel courses at short notice and change times or teachers. The changes will be reflected in the timetable on the website. If course lessons are canceled, they will not expire but can be rescheduled at a later date.

§ 2. Membership

2.1 Membership entitles you to book unlimited or limited courses per current month. Hours that are not redeemed cannot be carried over to the following month and will be forfeited from the hourly account. Private lessons or workshops/events are not included in the memberships and must be purchased separately.

2.3 Memberships that were agreed under special conditions will automatically be adjusted to the normal tariff after the basic term.

2.4 The monthly membership contract becomes effective when you book online or in the studio. The customer can use the services of Mindful Life Berlin to the agreed extent from the start of the contract.

2.5 The membership fee is due on the date of each month on which the membership was purchased. The membership fee is collected cashless by credit card or SEPA, unless another method of payment has been agreed.

2.6 If the customer defaults on more than one membership fee, Mindful Life Berlin is entitled to demand the fee for the remaining term of the contract to be due immediately. If the membership fee cannot be debited at the time of booking due to insufficient funds in the account, which results in a chargeback, the customer will be charged a chargeback fee of €10.00.

2.7 Mindful Life Berlin reserves the right to adjust membership fees accordingly in the event of changes to statutory VAT.

2.8 If the member does not make an existing reservation within the applicable cancellation period (12 hours), there is no entitlement to a refund of the hour.

§ 3. Termination of membership

3.1 The monthly membership must be canceled no later than 7 days after the end of the term, otherwise it will automatically be extended for another month. The 6-month membership must be canceled at least 30 days before the end of the term, otherwise it will automatically be extended monthly.

3.2 The cancellation of a membership always requires written form; an email to hello@mindfullife-berlin.com sufficient.

§ 4. Suspension of membership

Pausing membership is only possible at the start of a new membership month and requires written notice at least 7 days in advance. The term of the contract will be extended by the duration of the pause, with a processing fee of €15 being incurred.

§ 5. Bookings, cancellations

5.1 Courses can be booked as long as there are still free places available. Courses can be canceled online free of charge up to 12 hours before the start of the course. Afterwards, a full course hour will be deducted from the customer's account despite no-show.

5.2 Workshops can be booked as long as there are still free places available. Workshops can be canceled free of charge up to 24 hours before the start of the workshop, after which the full workshop rate will be deducted from the customer's account despite no-show.

5.3 In principle, canceled classes, workshops or private sessions will not be refunded, but will be credited to the customer account (credit). The corresponding credit can be used for other classes, private sessions or workshops.

§ 6. Liability

6.1 Mindful Life Berlin excludes any liability for damages to the customer unless the law states otherwise.

6.2 If studio operations are canceled for reasons for which Mindful Life Berlin is not responsible, there is no claim for compensation beyond the reimbursement of the course fee or membership fee.

6.3 Mindful Life Berlin assumes no liability for the loss of valuables. In particular, the provision of lockers does not constitute liability for items brought into them. Lockers can only be used during the respective course hour or individual session. Mindful Life Berlin is entitled to have misused lockers opened for a fee.

6.4 Mindful Life Berlin is not liable for damages for which the customer is responsible. We also assume no liability for damage caused by improper use of the device.

6.5 Damages to Mindful Life Berlin for which the customer is responsible must be compensated by the customer.

6.6 Mindful Life Berlin reserves the right, in individual cases, to require the presentation of a clearance certificate issued by a doctor before using the service offered. This is especially true in the case of pregnancy, artificial implants, epilepsy, etc.

§ 7 Data protection, place of jurisdiction and nullity clause

7.1 Mindful Life Berlin is entitled to store, process and transmit the customer's personal data in accordance with Sections 20 and 28 BDSG for the purpose of executing the contract. Mindful Life Berlin undertakes to treat any information from the customer's area that it becomes aware of during the execution of the contract confidentially. The customer must inform Mindful Life Berlin immediately of any contract-relevant changes such as address, name, bank details (cancellation fees will then be borne by the customer), etc.

7.2 These general terms and conditions and membership contracts are subject to German law.

7.3 The place of jurisdiction is Berlin.

7.4 If individual provisions of these General Terms and Conditions are ineffective or contain gaps, this will not affect the effectiveness of the remaining provisions. Instead of the invalid provisions, the provision that comes closest to what is economically intended should apply.

All prices quoted in the Mindful Life Berlin online shop or studio are final prices and include all price components including applicable taxes. Unless otherwise agreed, participation prices and fees are due immediately upon conclusion of the contract. Payment of the invoiced participation prices or fees can be made online using instant bank transfer, SEPA direct debit or credit card. For purchases in the studio, payment can be made by EC card, credit card, Paypal or voucher. Purchasing on installments or on a trial basis is not possible. The statutory right of withdrawal remains unaffected.