General terms and conditions of business

GENERAL TERMS AND CONDITIONS (TERMS AND CONDITIONS)

§ 1 – Provider, inclusion of the General Terms and Conditions

(1) The provider and contractual partner for the services presented on our website “www.mindfullife-berlin.com” is Mindful Life Berlin – Yoga- und Fitnessstudio UG (limited liability), Gleimstraße 19, 10437 Berlin, telephone 03026074555, email hello@mindfullife-berlin.com (hereinafter referred to as “provider” or “we”).

(2) These general terms and conditions form part of every contractual agreement between the provider and the respective customer. Any conflicting general terms and conditions of the customer are hereby rejected.

§ 2 – Offer and conclusion of contract

(1) The conclusion and execution of the contract will take place in German.

(2) The provider makes a binding offer for the provision of the services presented. The customer can accept the offer by submitting their order request using the "buy" button. The provider confirms the conclusion of the contract by email (contract confirmation).

(3) Before accepting the offer, the customer will be shown an overview of the services included in the order, including their essential features. At this point, the customer has the opportunity to check the data for possible input errors and, if necessary, go back one or more steps in the ordering process to change the data or cancel the order altogether.

(4) After the contract has been concluded, the provider will send the customer the content of the concluded contract (contract text) by email. At the same time, the provider will store the contract text in its electronic data processing system. Since the customer does not have access to this data, it is the customer's responsibility to retain the email containing the contract text in their own interest.

§ 3 – Prices and payment

(1) All prices are total prices. The fees include statutory VAT.

(2) The customer can use the following payment methods: advance payment via bank transfer, direct debit, PayPal, Stripe.

(3) The provider will only render its services once the customer has initiated payment. The customer is therefore obligated to provide advance payment.

(4) For services provided to a customer outside the European Union, import sales tax may be incurred, which the customer must pay to their local tax authority. The provider has no influence on the collection of this local tax.

§ 4 – Live online offerings

(1) For services that the provider provides at a previously agreed time and that the customer can access via the Internet at that time (“live online services”), the provider will provide the customer with the necessary access data after payment of the agreed fee.

(2) It is the customer's responsibility to keep the access data safe from third-party access. If a third party uses the access data, the provider may deny the customer simultaneous access.

(3) Participation in a live online event requires the participant to have an internet-enabled device and an internet connection with a download bandwidth of at least 6 Mbps. If the event is interactive and requires the participant to transmit their camera image and audio to the provider or other participants, the participant also needs a suitable webcam and microphone, as well as a bandwidth of at least 6 Mbps, including for upload.

(4) The live online offering does not constitute distance learning within the meaning of Section 1 of the Distance Learning Act (FernUSG).

(5) Recording video and/or audio data from a live online offering is not permitted.

§ 5 – In-person events

(1) In-person events will take place at the agreed date and time at the provider’s headquarters, unless another venue has been agreed upon.

(2) Participation in an in-person event requires that the customer has paid the agreed fee by the start of the event.

(3) At an in-person event, the taking of photographs, films or audio recordings is not permitted unless the organizer expressly consents to this.

§ 6 – Consumer right of withdrawal

(1) A customer who concludes a contract as a consumer may be entitled to a right of withdrawal in accordance with the statutory provisions. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.

(2) The provider grants a consumer with permanent residence outside Germany a consumer right of withdrawal in accordance with the German requirements and legal consequences, even if the consumer's national law does not provide for a right of withdrawal or ties the withdrawal to a shorter period or a stricter form than under German law.

(3) The details can be found in the cancellation policy.

§ 7 – Cancellation policy

(1) The provider grants the customer a contractual right of withdrawal (cancellation right) for live online offerings and in-person events under the following conditions: The customer may declare their withdrawal from the contract up to 24 hours before the start of the event without the provider charging a cancellation fee. The declaration of withdrawal (cancellation) is only effective if it is made in text form (e.g., by email). The provider will immediately refund the customer any fee already paid for the canceled contract.

(2) This right of cancellation does not affect the customer's statutory rights to withdraw from the contract for other reasons.

§ 8 – Warranty (liability for defects)

The purchaser has warranty claims (also known as liability for defects) in accordance with statutory provisions.

§ 9 – Out-of-court dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 10 – Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. However, German law does not apply to consumers residing abroad if the consumer's national law contains provisions from which a contractual derogation to the consumer's detriment cannot be made.

(2) Should individual provisions of these general terms and conditions prove to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.